Last updated: [6th May 2026]
MusicTutor.net is a trading name of Purodem Ltd, registered in England and Wales. Company No. 8774736. Registered office: Purodem Ltd, 269 Farnborough Road, Farnborough, Hampshire, GU14 7LY, UK.
Data controller contact: [Contact Form]
1. Who We Are
MusicTutor.net is an independent online directory connecting students and parents with local music teachers across the UK. The website is operated by Purodem Ltd, trading as MusicTutor.net.
For the purposes of UK data protection law (the UK General Data Protection Regulation and the Data Protection Act 2018), the data controller is Purodem Ltd.
If you have any questions about this policy or how we handle your personal information, please contact us at the email address above.
2. Information We Collect
Information you provide when submitting a student enquiry:
- Your name
- Your email address
- Your phone number (if provided)
- The instrument you are interested in learning
- The town or area you are based in
- Any details you choose to share about your goals, experience level, or preferences
- The age of the student, if relevant
Information you provide when contacting us as a tutor:
- Your name and email address
- The instrument(s) you teach and areas you cover
- Your phone number (if provided)
- Any professional information you share voluntarily, such as qualifications, DBS status, or insurance details
Information collected automatically when you visit the website:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
- Referring website
- Approximate geographic location based on IP address
This information is collected through cookies and standard web analytics tools, as described in section 8.
3. How We Use Your Information
To respond to student enquiries and connect students with tutors. When you submit an enquiry, we use your contact details and lesson requirements to identify a suitable local tutor and forward your details to them so they can contact you directly.
To process tutor lead purchases. When a tutor purchases a lead through our checkout, we share the student’s contact details with that tutor. Payment processing is handled by SureCart and Stripe. We retain transaction records for accounting and legal purposes.
To communicate with tutors about our network. If you have enquired about joining our tutor network, we may send you information about how the service works, new enquiries in your area, or changes to the service. You can unsubscribe from these communications at any time using the link in any email.
To operate and improve the website. We use website analytics to understand how visitors find and use the site, and to improve the user experience.
To meet legal obligations. We may retain or disclose information to comply with legal requirements or respond to lawful requests from public authorities.
4. Legal Basis for Processing
Under UK GDPR, we process your personal information on the following legal bases:
- Legitimate interests — operating the directory, connecting students with tutors, and understanding how the site is used.
- Contract — where processing is necessary to deliver a service you have requested, including forwarding a student enquiry or delivering a purchased lead.
- Consent — where you have specifically agreed to receive communications from us, including tutor network emails. You can withdraw this consent at any time.
- Legal obligation — where we are required to retain or disclose information by law.
5. Sharing Your Information
With music tutors. When you submit a student enquiry, we share relevant details with a local tutor so they can contact you directly. Tutors are independent professionals responsible for handling your information in accordance with data protection law.
With our payment provider. Lead purchases are processed via SureCart and Stripe. These providers handle payment data in accordance with PCI DSS standards and their own privacy policies. We do not store card details.
With service providers. This includes our website host, email service, analytics provider, and CRM tools. These providers act on our instructions and may not use your data for their own purposes.
Where required by law. We may share information with law enforcement, regulators, or other public authorities if required by law or court order.
In connection with a business transfer. If Purodem Ltd sells or transfers the MusicTutor.net business, your information may transfer to the acquiring party, who would be required to honour this privacy policy.
We do not sell personal information to third parties for marketing purposes.
6. How Long We Keep Your Information
- Student enquiry information — retained for up to 24 months, then deleted or anonymised.
- Tutor transaction records — retained for 7 years in line with HMRC requirements.
- Tutor contact and communication records — retained for up to 24 months after the last communication.
- Website analytics data — retained for up to 26 months in aggregated form.
If you ask us to delete your information sooner, we will do so where we are not legally required to retain it.
7. Your Rights
Under UK GDPR, you have the right to:
- Access — request a copy of the personal information we hold about you
- Rectification — ask us to correct inaccurate or incomplete information
- Erasure — ask us to delete your personal information, subject to legal exceptions
- Restriction — ask us to stop processing your information in certain circumstances
- Portability — request your information in a portable format
- Object — object to processing based on legitimate interests
- Withdraw consent — where we rely on your consent, withdraw it at any time
To exercise any of these rights, please contact us at the email address at the top of this page. We will respond within one month.
If you are unhappy with how we have handled your information, you have the right to complain to the Information Commissioner’s Office (ICO). We would appreciate the opportunity to address your concerns directly before you contact the ICO.
8. Cookies and Tracking
Our website uses cookies to function correctly and to help us understand how visitors use the site.
- Strictly necessary cookies — required for the website to work. These cannot be turned off.
- Analytics cookies — help us understand site usage.
- Functional cookies — remember preferences you have set.
You can manage cookies through your browser settings. A separate Cookie Policy is available on this website.
9. Data Security
We take reasonable steps to protect your personal information, including HTTPS encryption across the website, restricted access to personal data, and use of reputable third-party providers. No system is completely secure. If we become aware of a breach likely to affect your rights and freedoms, we will notify you and the ICO as required by law.
10. Children’s Privacy
Many enquiries relate to lessons for children. Enquiries on behalf of a child should be submitted by a parent or guardian. We do not knowingly collect personal information directly from children under 13.
11. International Transfers
Where service providers are based outside the UK or EEA, we ensure appropriate safeguards are in place — typically the UK International Data Transfer Agreement or equivalent — to protect your information in accordance with UK data protection law.
12. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will reflect the most recent update. For significant changes, we may notify you by email or display a notice on the website.
13. Contact Us
- Email: [Contact Form]
- Trading name: MusicTutor.net
- Legal entity: Purodem Ltd
- Company No.: 8774736
- Registered office: 269 Farnborough Road, Farnborough, Hampshire, GU14 7LY, UK